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Buyer rejects the seller’s delivery. The escrow reverts from delivered to paid so the seller can fix issues and deliver again. Funds stay locked — this does not release or move money. Only the buyer can perform this action, and the escrow must be in delivered status. Not applicable to instant mode escrows (which skip the delivered status).

Path Parameters

string
required
Escrow ID

Request Body

string
Optional feedback for the seller explaining what needs to be fixed

Response Fields

Error Responses

400 Bad Request

Escrow Not Delivered
Open Dispute

401 Unauthorized

403 Forbidden

Only Buyer Can Reject

404 Not Found


Only the buyer can reject delivery. Your developer account must be associated with the buyer’s user account. If you are the seller, you cannot call this endpoint.
After rejection, the seller can call Deliver Escrow again when ready. The buyer can still open a dispute if issues cannot be resolved.Subscribe to escrow.delivery.rejected in your webhook to receive the buyer’s optional reason, plus escrow.status.updated (deliveredpaid).